Do you run a small business.  

In today’s digital world, small businesses rely heavily on technology to stay competitive and efficient. This course is designed to provide small business owners, managers, and staff with the fundamental skills and knowledge to manage and maintain basic IT systems. Participants will learn how to set up and troubleshoot essential devices, networks, and software, ensuring their business operations run smoothly.

You will gain an understanding of how to securely manage devices, perform routine maintenance, handle common IT issues, and protect your business from potential threats. The course also covers effective communication with IT professionals and the basics of file management, cloud services, and software updates.

By the end of these 2 sessions, you will be equipped with the ability to recognise everyday IT challenges, minimize downtime, and ensure the security and functionality of your small business's technology infrastructure.

Key Topics Include:

• Setting up and managing computers, printers, and networks
• Troubleshooting common hardware and software issues
• Basic cybersecurity practices for small businesses
• Introduction to data backup and recovery
• Effective software updates and maintenance
• Using cloud services to improve productivity

This course will give you the basic skills to handle common IT issues in your small business, like setting up your devices, fixing simple problems, and keeping your technology secure. However, it's important to understand that it won't solve every possible IT challenge. Some problems might need more advanced help from an IT professional. While the tutor is here to guide you through the course material and help with general IT concepts, please note that this session is focused on teaching foundational IT skills for your business. The tutor won't be able to provide personalized troubleshooting or one-on-one IT support for a students' specific issues during the class. However, the goal is to equip you with the knowledge to handle everyday IT challenges and empower you to solve common problems on your own.