Introduction to Working for a Community Service Organisation

This course is designed to give you a taste of what it is like working for a community services organisation and a rewarding career in community services. The units in this introductory course are from: Certificate IV in Community Services.

What you need to know about this course

• The course is delivered using a blended learning model which includes classroom sessions and weekly flexible directed self study hours.
• Students will need to allow some additional hours between sessions for directed self study and/or the completion of learning and assessment tasks.
• The course is delivered by our qualified and industry experienced trainer/assessor.
• Three units of competency are delivered during this course (see above).
• The resources for this course will be delivered via our NBMC learning management system (LMS). Training to use the LMS will be provided at the beginning of the course. Once access to the course resources is provided, students can either print them and bring them along to class, or access them electronically via their personal laptop. Students enrolling must have access to the following:
  • A laptop
  • The internet
  • A scanner, or a scanner app downloaded on their smart phone

Are there Assessments?

• Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods which may include short answer questions, case studies and theory tasks.
• You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.
• Please note: Reliable internet and a computer is essential to access course resources and completion of assessment work.

To Enrol or for Further Information

• For more information on course content contact Nadia Louw on 9970 1008 or email nadia@nbmc.nsw.edu.au.
• To commence the enrolment process click the ‘Enrol Now’ button below, or check below to see if you are eligible for a funded position. Limited places available.

This training may be subsidised by the NSW Government.

• A telephone or personal meeting may be required with our Training Coordinator who will provide course information and answer your questions to ensure this is the right course for you before you enrol.
• Unique Student Identifier (see information below).
• Enrolling students may be required to complete a Language, Literacy and Numeracy (LLN) Quiz and/or Digital Skills Questionnaire to confirm suitability for the course and identify any support needs. If you have not previously completed an AQF Certificate III or higher in Australia, an NBMC LLN Quiz may be required. For short courses involving electronic resources or digital participation, you may also need to complete the Digital Skills Questionnaire.
• Excellent computer skills. If you require basic computer training, please ask us about our Essential Computer Skills course

Assessments are made against units of competency from the CHC42021 Certificate IV in Community Services.

As part of this course you will be completing the accredited units:

• CHCPRP001 Develop & maintain networks and collaborative partnerships
• CHCCDE019 Work within a community development framework
• HLTWHS002 Follow safe work practices for client care

On successful completion of the assessment tasks associated with this unit, a Statement of Attainment will be issued.

These units may be included in a range of qualifications from the Community Services Training Package. If enrolling in one of those qualifications in the future, you will receive credit transfers for the units successfully completed in this course

This course may be fully funded for many Australian citizens; permanent residents; New Zealand citizens and Humanitarian Visa Holders under the NSW Government’s Adult & Community Education funding. See ACE Funding page for details or contact Jo Mellor on 9970 1052 or email outreach@nbmc.nsw.edu.au to check eligibility or for further information.  Subject to funding availability.

An application form for any of the courses that may be funded under ACE must be completed.  To see if you are eligible, and to apply online, go to the Funding Eligibility Calculator below.   Alternatively, you can contact Jo to arrange an appointment to meet and complete a form at the College. We can then assess your eligibility and your training needs to work out an individual training plan (which may include more than one course) to provide a pathway to further training and/or improved employment opportunities.

If not eligible for the funding, a fee for service enrolment is possible below.

This training may be subsidised by the NSW Government.

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI)

Website for additional information: https://www.usi.gov.au/students/get-a-usi.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia.

Please contact the College on 9970 1000 if you require assistance.

This is a means of measuring skills acquired through work or life experiences, or through qualifications obtained from formal studies or training.

There are two options for recognising prior learning:

Recognition of Prior Learning (RPL)

This is an assessment process to evaluate skills and knowledge gained through work experience, life experience or non-accredited training.

Credit Transfer (CT)

This is recognition of current qualifications/units of competency previously gained through a Registered Training Organisation (RTO).

For more information please head to our Recognition of Prior Learning page.

Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that may include real life work experience, when you choose to study at Northern Beaches & Mosman College (NBMC).

With classes available across the Northern Beaches and Lower North Shore in Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

All NBMC Trainers/Assessors are current industry professionals with the required qualifications to deliver and assess this course. Trainers draw upon and share their own experiences in the industry to ensure that the training delivered to you is current and relevant.

For information about individual trainers, please go to our Trainer & Assessor page to view our trainer’s bios.