CHC42021 Certificate IV in Community Services

TERM 4 2026 COURSE IS NOW FULL – PLEASE ADD YOUR NAME TO THE WAIT LIST AT THE BOTTOM OF THE PAGE TO BE NOTIFIED WHEN THE NEXT COURSE IS SCHEDULED IN 2027

This qualification can lead to work in many areas within community services covering a range of person-centred services to individuals and/or groups. Embrace a rewarding career in community services and help people in the community regain more control over their lives and future.

Undertaking formal studies to become a qualified community service worker will present a range of entry point employment opportunities in many community services fields including residential services, recreation programs, educational support services, advocacy, employment support services, respite services and community or neighbourhood houses.

Employment opportunities with this qualification include:

• Community Support Worker
• Health Education Officer
• Domestic Violence Officer
• Family Support Worker
• Youth Support Worker
• Community Development Officer
• Client Service Officer
• Support Worker

Learn New Skills including:

• How to facilitate the interests and rights of clients
• Work with a range of diverse clients
• Develop and maintain networks and collaborative partnerships
• Develop and deliver community projects
• Advocate for clients
• Use communication to build relationships

What you need to know

• The College offers part time day or evening courses. See below for class options.
• Attendance is in person at a College Campus.
• The course is delivered using a blended learning model which includes timetabled class attendance, weekly flexible directed self study hours and 40 work placement hours (if elective requires).
• Students will need to allow regular weekly hours (approx 15hrs) throughout the course for directed self study for the completion of learning and assessment tasks.
• There are no classes during school holidays.
• The course is delivered in the College’s fully equipped training room by our qualified and industry experienced trainer/assessor.
• 15 units of competency must be successfully completed to achieve this qualification. (Note: the list includes elective options currently offered by the College).
• A timetable will be provided on course commencement detailing training sessions.
• Please note: Reliable internet and a computer is essential to access course resources and completion of assessment work.
• The resources for this course will be delivered via our NBMC learning management system, (LMS). Training to use the LMS will be provided at the beginning of the course. Once access to the course resources is provided, students can either print them and bring them along to class, or access them electronically via their personal laptop. Students enrolling must have access to the following:
  • A laptop
  • The internet
  • A scanner, or a scanner app downloaded on their smart phone

Are there Assessments?

• Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods including case studies, theory tasks, projects and practical demonstration.
• Some elective units of competency may require assessment of practical skills during work placement.
• You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.

Pathway To Further Training

The Certificate IV in Community Services provides a pathway to a range of Diploma level qualifications in Community Services and a Bachelor Degree in Community Services or Social Science.

Available as a Traineeship

This qualification can be completed through a traineeship pathway. Please contact Nadia Louw at nadia@nbmc.nsw.edu.au or call 9970 1008 for further information. New entrant traineeship course cost is currently fee free.

To Enrol or for further information

• Commence the enrolment process by completing the application below. On receipt of an application, our Training Coordinator will be in touch to progress your enrolment.
• Contact Nadia Louw on 9970 1008 or email nadia@nbmc.nsw.edu.au for further information.

When you study with NBMC, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

• Telephone or personal meeting with our Training Coordinator who will provide course information and answer your questions to ensure this is the right course for you before you enrol.
• If chosen electives require work placement then the student may need the following:
  • Current National Police Check
  • Current Working with Children Check
  • NDIS Check
• If chosen elective is HLTAID011 Provide First Aid, a reasonable level of fitness to carry out manual handling tasks and, as part of First Aid training, perform CPR while kneeling on the floor.
• Provide current evidence of your identity including: Photo ID, proof of age, citizenship/residency/eligible visa, and proof of living or working in NSW.  For a full list of eligible documents please view our Identification Documents page.
• Completion of the Applicant Questionnaire and Applicant Code of Conduct.
• Unique Student Identifier (see information below).
• Successful completion of an NBMC English language, literacy and numeracy quiz to determine that you have appropriate skills to successfully complete the course.
• Excellent computer skills. If you require basic computer training, please ask us about our Essential Computer Skills course.

PLEASE NOTE: Work placement organisation may require the COVID-19 vaccination.

• Depending on electives chosen 40 hours of unpaid work placement may be required.
• Some elective units of competency may require assessment of practical skills during work placement.

This training is subsidised by the NSW Government under the Smart & Skilled Training Program. To be eligible you must be

• An Australian Citizen, New Zealand Citizen, Australian permanent resident or humanitarian visa holder or a partner visa holder whose sponsor is a humanitarian visa holder
• Aged 15 years or older
• No longer be at school (excluding registered home schooled students)
• Living or working in NSW.
• Provide a Unique Student Identifier (USI) on enrolment – for more information on USIs and how to obtain one, click here.

If you meet the above criteria, along with the Course Entry Requirements, you can apply to study this course at a subsidised price (includes course resources). Subsidised places are subject to availability and cannot be guaranteed.

The fee amount you pay and the government contribution depends upon your eligibility. The courses are subsidised for all eligible participants but no concession rate is available under Smart & Skilled for Diploma level qualifications. Fee free scholarships may be available for the following:

• An Australian Aboriginal or Torres Strait Islander person
• A person with a disability
• A person who is the dependant of a person on a Disability Support pension

For more information on concession/scholarship eligiblity criteria click here.

Terms and conditions of enrolment (including withdrawals, refunds and deferrals) under Smart and Skilled at NBMC are contained in the Smart and Skilled Student Information booklet and NBMC Student Handbook both of which are available at Smart and Skilled.  Important information regarding all aspects of your enrolment at NBMC can also be found here.

For further information please contact the College on 9970 1000.

For full qualification courses NBMC has several payment options for students to choose from.  Please discuss your preference with the Training Coordinator during the enrolment process.

Course Cost is Less than $1500

1. In full at time of enrolment; or
2. By two (2) instalments – half on enrolment and half midway through the course; or
3. Interest-free payment plan paying $240 on enrolment, followed by fortnightly direct debit payments by Visa or MasterCard (an initial admin charge of $10 will be added for direct debit set up)

Course Cost is between $1501 and $3000

1. By two (2) instalments – half on enrolment and half midway through the course; or
2. Interest-free payment plan paying $240 on enrolment, followed by fortnightly direct debit payments by Visa or MasterCard (an initial admin charge of $10 will be added for direct debit set up)

Course Cost is over $3000*

1. By three (3) instalments – first instalment on enrolment, instalments 2 and 3 approximately every 3 months, depending on length of course; or
2. Interest-free payment plan paying $500 on enrolment, followed by fortnightly direct debit payments by Visa or MasterCard (an initial admin charge of $20 will be added for direct debit set up)

Please Note:

• In full or instalment payments can be made by Visa, MasterCard, electronic funds transfer, cheque, cash or BPay at our Brookvale Campus.
• Direct Debt fortnightly payments can be made using Visa or MasterCard
• Full payment, first instalment or $240/$500 must be paid on enrolment – enrolments cannot proceed unless initial payment is made.

*If not eligible for Smart and Skilled, payment will be by instalments of no more than $1500 each.  Please contact the College for payment options.

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI)

Website for additional information: https://www.usi.gov.au/students/get-a-usi.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia.

Please contact the College on 9970 1000 if you require assistance.

This is a means of measuring skills acquired through work or life experiences, or through qualifications obtained from formal studies or training.

There are two options for recognising prior learning:

Recognition of Prior Learning (RPL)

This is an assessment process to evaluate skills and knowledge gained through work experience, life experience or non-accredited training.

Credit Transfer (CT)

This is recognition of current qualifications/units of competency previously gained through a Registered Training Organisation (RTO).

For more information please head to our Recognition of Prior Learning page.

Please advise our Training Coordinator during your initial telephone or in-person meeting if you require additional learning support. This allows a support plan to be developed before you commence your course. Support services may be available for students with a disability, impairment or long-term condition, and/or learning, language, literacy or numeracy difficulties. As outlined in the Terms and Conditions of Enrolment, students are encouraged to contact the College at the time of enrolment to confirm whether appropriate support can be provided for their individual needs.

Throughout your studies, you may experience personal challenges that could affect your enrolment. This may include stress at home, difficulties at work, financial pressures, or other personal issues. Our Wellness Coordinator is available to assist as needed. If you are experiencing stress or facing personal difficulties, please inform your Trainer or Training Coordinator, who can refer you to the Wellness Coordinator.

All conversations with the Wellness Coordinator remain confidential unless disclosure is required by law or you provide consent for relevant information to be shared with your Trainer.  Counselling offers a confidential space where you can discuss concerns that may be impacting your academic performance or mental health and wellbeing. All NBMC counselling services are free and available to all students. Please note that counselling at NBMC is short-term; if you require ongoing or long-term support, we can provide details for an appropriate external provider.

Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that may include real life work experience, when you choose to study at Northern Beaches & Mosman College (NBMC).

With classes available across the Northern Beaches and Lower North Shore in Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

All NBMC Trainers/Assessors are current industry professionals with the required qualifications to deliver and assess this course. Trainers draw upon and share their own experiences in the industry to ensure that the training delivered to you is current and relevant.

For information about individual trainers, please go to our Trainer & Assessor page to view our trainer’s bios.