Manage Behaviours of Concern

In this course you will learn useful strategies on how to effectively and efficiently respond to different behaviours of concern of clients, or patients, and how to complete organisational reporting and referrals.

What you need to know about this course

• The course is delivered using a blended learning model which includes face to face classroom sessions and additional flexible directed self study hours.
• Students will need to allow some additional hours between sessions for directed self study and/or the completion of learning and assessment tasks.
• The course is delivered by our qualified and industry experienced trainer/assessor.
• One unit of competency is delivered during this course.

Are there Assessments?

• Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods which may include short answer questions, case studies and theory tasks.
• You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.

To Enrol or for Further Information

• For more information on course content contact Nadia Louw on 9970 1008 or email nadia@nbmc.nsw.edu.au.
• To commence the enrolment process click the ‘Enrol Now’ button below, or click below to see if you are eligible for a funded position. Limited places available.

This training may be subsidised by the NSW Government.

• A telephone or personal meeting may be required with our Training Coordinator who will provide course information and answer your questions to ensure this is the right course for you before you enrol.
• Unique Student Identifier (see information below).
• Enrolling students may be required to complete a Language, Literacy and Numeracy (LLN) Quiz and/or Digital Skills Questionnaire to confirm suitability for the course and identify any support needs. If you have not previously completed an AQF Certificate III or higher in Australia, an NBMC LLN Quiz may be required. For short courses involving electronic resources or digital participation, you may also need to complete the Digital Skills Questionnaire.

Assessments are made against units of competency.

As part of this course you will be completing the accredited unit

• Respond effectively to behaviours of concern (CHCCCS020)

On successful completion of the assessment tasks associated with this unit, a Statement of Attainment will be issued.

This course may be fully funded for many Australian citizens; permanent residents; New Zealand citizens and Humanitarian Visa Holders under the NSW Government’s Adult & Community Education funding. See ACE Funding page for details or contact Jo Mellor on 9970 1052 or email outreach@nbmc.nsw.edu.au to check eligibility or for further information.  Subject to funding availability.

An application form for any of the courses that may be funded under ACE must be completed.  To see if you are eligible, and to apply online, go to the Funding Eligibility Calculator below.   Alternatively, you can contact Jo to arrange an appointment to meet and complete a form at the College. We can then assess your eligibility and your training needs to work out an individual training plan (which may include more than one course) to provide a pathway to further training and/or improved employment opportunities.

If not eligible for the funding, a fee for service enrolment is possible below.

This training may be subsidised by the NSW Government.

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI)

Website for additional information: https://www.usi.gov.au/students/get-a-usi.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia.

Please contact the College on 9970 1000 if you require assistance.

Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that may include real life work experience, when you choose to study at Northern Beaches & Mosman College (NBMC).

With classes available across the Northern Beaches and Lower North Shore in Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

All NBMC Trainers/Assessors are current industry professionals with the required qualifications to deliver and assess this course. Trainers draw upon and share their own experiences in the industry to ensure that the training delivered to you is current and relevant.

For information about individual trainers, please go to our Trainer & Assessor page to view our trainer’s bios.