This short course is designed for volunteers in mentoring roles who support people experiencing, or at risk of, homelessness. Build practical skills in communication – focusing on active listening, empathy, and maintaining professional boundaries – as well as learn how to recognise and respond appropriately to the challenges people may face. Through this training, you will strengthen your ability to build trust, support goal setting, and create respectful, empowering relationships that promote stability, safety, and wellbeing.
What you need to know about this course
The course is delivered using a blended learning model which includes classroom sessions and weekly flexible directed self study hours.
Are there Assessments?
To Enrol or for further information
Contact Nadia Louw on 9970 1008 or email nadia@nbmc.nsw.edu.au for further information.
This training may be subsidised by the NSW Government.
Pre course work must be completed before attending on the first day.
As part of this course you will be completing the accredited unit:
On successful completion of the assessment tasks associated with this unit, a Statement of Attainment will be issued.
Recognition of Prior Learning (RPL) – is a means of measuring skills acquired through work or life experiences or through qualifications obtained from formal studies or training. Any student who believes they may be eligible for RPL must apply for this at least two weeks prior to the course commencing. If you apply after the course commences it may not be accepted.
From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.
Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia. Please contact the College on 9970 1000 if you require assistance
This unit may be included in a range of qualifications from the Community Services Training Package. If enrolling in one of those qualifications in the future, you will receive credit transfer for the unit completed in this course.
Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that include real life work experience, when you choose to study at the three-campus Northern Beaches & Mosman College. (NBMC)
With classes available across the Northern Beaches and Lower North Shore in Narrabeen, Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.
Please advise our Training Coordinator if you require additional support in your learning.
This course is delivered once a week for 2 weeks, plus pre-course work.
This course is fee for service.
Below are our available intakes to the Mentoring: Supporting People at Risk of Homelessness . Select the intake you wish to enrol into and complete the Online Enrolment Form
| Name | Date | Time | Location | Spaces | Cost | |
| Mentoring: Supporting People at Risk of Homelessness - Fri10am to 1pm Brookvale Campus Trainer: Sally Cornelius | 14 - 21 November 2025 | 10:00 am - 01:00 pm | NBMC Brookvale Campus | 15 | $285.00 |
If you have any questions related to the Mentoring: Supporting People at Risk of Homelessness please enquire here. Alternatively you can email one of our course-cordinators here