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Medical Receptionist

Duration
12 Sessions of 5.5 hours
Cost
$799
Delivery Location
Accredited

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Funding

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Medical Receptionist overview

What you need to know about this course

  • Attendance is at a College Campus. However the course is delivered using a blended learning model which includes some classroom sessions via Zoom and weekly flexible directed self study hours.
  • Students will need to allow some additional hours between sessions for directed self study and/or the completion of learning and assessment tasks.
  • The course is delivered by our qualified and industry experienced trainer/assessors
  • Four units of competency are delivered during this course.
  • Students will need to allow regular weekly hours of their own time (approx 4-5) throughout the course for directed self study for the completion of learning and assessment tasks. Students will require access to a computer outside class with Windows and Microsoft Office software installed – if you do not have a PC at home, access to a computer at our Narrabeen/Brookvale Campus is available. Please check with the admin office as to available hours.
  • Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods which may include short answer questions, case studies and theory tasks.
  • You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.
  • Please note we do not offer work placement with this course

 

To Enrol or for Further Information

If you are looking for further information regarding the course itself ie times, course content, software used etc. then please contact Mairead O’Leary on 9970 1001 or email [mairead@nbmc.nsw.edu.au](mailto:mairead@nbmc.nsw.edu.au)

This course is fully funded for many Australian citizens; permanent residents; New Zealand citizens and Humanitarian Visa Holders under the NSW Government’s Adult & Community Education funding. See ACE Community Service Obligation Funding page for details or contact Susan Wilkinson on 9970 1000 or email vet@nbmc.nsw.edu.au to check eligibility or for further information.

This training is subsidised by the NSW Government.

  • Intermediate keyboard and mouse skills, in addition Windows and MS Office skills to intermediate levels.
  • Access to a PC computer with MS Office (not suitable for MAC users)
  • Unique Student Identifer (see information below).
  • Completion of an NBMC English language, literacy and numeracy quiz to determine that you have appropriate skills to successfully complete the course.

BSBMED301 Medical Terminology Outcomes

  • Respond appropriately to instructions which contain medical terminology
  • Carry out routine tasks
  • Use appropriate medical terminology in oral and written communication

BSBMED302 Prepare and Process Medical Accounts Outcomes

  • Process accounts
  • Prepare medical accounts for bulk billed and private health patients
  • Process referrals to specialist practitioners
  • Provide advice to patients about fee structure

BSBMED305 Apply the Principles of Confidentiality, privacy and security within the Medical Environment Outcomes

  • Work within accepted codes of conduct
  • Follow confidentiality and privacy procedures
  • Follow security procedures

BSBMED303 Maintain Patient Records Outcomes

  • Help maintain records
  • Access patient records
  • Identify and clarify own role and procedures for patient recordkeeping
  • Monitor and review own role

    Assessments are made against units of competency from the Certificate III in Business BSB30120.

    As part of this course you will be completing the accredited units:

    • Apply the principles of confidentiality, privacy and security within the medical environment (BSBMED305)
    • Maintain patient records (BSBMED303)
    • Prepare and process medical accounts (BSBMED302)
    • Interpret and apply medical terminology appropriately (BSBMED301)

    On successful completion of the assessment tasks associated with this unit, a Statement of Attainment will be issued.

     

    Recognition of Prior Learning (RPL) – is a means of measuring skills acquired through work or life experiences or through qualifications obtained from formal studies or training. Any student who believes they may be eligible for RPL must apply for this at least two weeks prior to the course commencing. If you apply after the course commences it may not be accepted.

    From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

    Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia. Please contact the College on 9970 1000 if you require assistance

    These units form a skill subset from Certificate III in Business(Medical Administration) BSB30120.

    If enrolling in this qualification in the future, you will receive credit transfer for the four units completed in this course.

    Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that reflect real life work situations, when you choose to study at the three-campus Northern Beaches & Mosman College. (NBMC)

    With classes available across the Northern Beaches and Lower North Shore in Narrabeen, Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

    Please advise our Training Coordinator if you require additional support in your learning.

    This course is fully funded for many Australian citizens; permanent residents; New Zealand citizens and Humanitarian Visa Holders under the NSW Government’s Adult & Community Education funding. See ACE Community Service Obligation Funding page for details or contact Susan Wilkinson on 9970 1000 or email vet@nbmc.nsw.edu.au to check eligibility or for further information.

    Medical Receptionist Tile

    Enrol Now

    Below are our available intakes to the  Medical Receptionist . Select the intake you wish to enrol into and complete the Online Enrolment Form

    Available Intakes

    Name Date Time Location Spaces Cost
    Medical Receptionist Mon & Tue 9am-2.30pm Trainer Laurel Trim 5 May - 25 June 2025 09:00 am - 02:30 pm NBMC Brookvale Campus 12 $799.00

    Funding Eligibility Calculator

    Find out if you are eligible for Government Funding with our easy to using Funding Eligibility Calculator.

    To apply, check your eligibility for ACE/Targeted Skills for Small Business funding first.


    You are eligible for ACE funding

    Name Course Start Date Course End Date Cost
    Medical Receptionist Mon & Tue 9am-2.30pm Trainer Laurel Trim 05/05/2025 25/06/2025 $799.00

    You are eligible for Targeted Skills for Small Business funding

    Name Course Start Date Course End Date Cost
    Medical Receptionist Mon & Tue 9am-2.30pm Trainer Laurel Trim 05/05/2025 25/06/2025 $799.00

    You are not eligible for any of our available funding. Enrol below with Fee-for-Service rates

    Name Course Start Date Course End Date Cost
    Medical Receptionist Mon & Tue 9am-2.30pm Trainer Laurel Trim 05/05/2025 25/06/2025 $799.00

    Need some help
    deciding?

    If you have any questions related to the Medical Receptionist please enquire here.  Alternatively you can email one of our course-cordinators here