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CHC42021 Certificate IV in Community Services

Embrace a rewarding career in community services and help people in the community regain more control over their lives and future.

Duration
4 terms
Delivery Location
Delivery Mode
Accredited

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Funding
Funding Options

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CHC42021 Certificate IV in Community Services overview

This qualification can lead to work in many areas within community services covering a range of person-centred services to individuals and/or groups. Embrace a rewarding career in community services and help people in the community regain more control over their lives and future.

Undertaking formal studies to become a qualified community service worker will present a range of entry point employment opportunities in many community services fields including residential services, recreation programs, educational support services, advocacy, employment support services, respite services and community or neighbourhood houses.

 

Employment opportunities with this qualification include:

  • Community Support Worker
  • Health Education Officer
  • Domestic Violence Officer
  • Family Support Worker
  • Youth Support Worker
  • Community Development Officer
  • Client Service Officer
  • Support Worker

Learn New Skills including: 

  • How to facilitate the interests and rights of clients
  • Work with a range of diverse clients
  • Develop and maintain networks and collaborative partnerships
  • Use communication to build relationships

 

What you need to know 

  • The College offers part time day or evening courses. See below for class options.
  • Attendance is in person at a College Campus.
  • The course is delivered using a blended learning model which includes timetabled classroom attendance, weekly flexible directed self study hours and a minimum of 40 unpaid work placement hours.
  • Students will need to allow regular weekly hours (approx 10-12) throughout the course for directed self study for the completion of learning and assessment tasks.
  • There are no classes during school holidays.
  • The course is delivered in the College’s fully equipped training room by our qualified and industry experienced trainer/assessor.
  • Work placement hours will differ to normal class hours.
  • 15 units of competency must be successfully completed to achieve this qualification. (Note: the list includes elective options currently offered by the College).
  • A timetable will be provided on course commencement detailing training sessions.
  • Please note: Reliable internet and a computer is essential to access course resources and completion of assessment work.
  • The resources for this course will be delivered via our NBMC learning management system, CANVAS. Training to use CANVAS will be provided at the beginning of the course. Once access to the course resources is provided, students can either print them and bring them along to class, or access them electronically via their personal laptop. Students enrolling must have access to the following:

– A laptop / computer
– The internet
– A scanner, or a scanner app downloaded on their smart phone

 

Student Support

Please advise our Training Coordinator at your initial telephone or personal meeting if you require additional support in your learning. This will allow a support plan to be devised before you commence your course.

Are there Assessments?

  • Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods including case studies, theory tasks, projects and practical demonstration.
  • Some units of competency require assessment of practical skills during work placement.
  • You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.

 

Available as a Traineeship 

This qualification can be completed through a traineeship pathway. Please contact Nadia Louw at nadia@nbmc.nsw.edu.au or call 9970 1008 for further information. New entrant traineeship course cost is currently fee free.

 

To Enrol or for further information

  • Commence the enrolment process by completing the application below. On receipt of an application, our Training Coordinator will be in touch to progress your enrolment.
  • Contact Nadia Louw on 9970 1008 or email nadia@nbmc.nsw.edu.au for further information.

This training is subsidised by the NSW Government.

  • Telephone or personal meeting with our Training Coordinator who will provide course information and answer your questions to ensure this is the right course for you before you enrol.
  • Current National Police Check (less than 1 year old) NSW Police Check
  • Working with Children Check – free volunteer check available here.
  • NDIS Worker Check – free volunteer check available here.
  • Unique Student Identifer (see information below).
  • Successful completion of an NBMC English language, literacy and numeracy quiz to determine that you have appropriate skills to successfully complete the course.
  • If First Aid is chosen as an elective, ability to perform CPR while kneeling on the floor.
  • Basic computer skills. If you require basic computer training, please ask us about our Essential Computer Skills course.

PLEASE NOTE: Work placement organisation may require the COVID-19 vaccination.

To achieve this qualification, the candidate must demonstrate competency and successfully complete:

15 units must be:
 7 core units
 8 elective units, consisting of:
 at least 6 units from the electives listed below
 up to 2 units from the list below or any endorsed Training Package or accredited
course.
All electives chosen must contribute to a valid, industry-supported vocational outcome.

Once successfully completed the student will receive the nationally recognised industry qualification – HLT33115 Certificate III in Health Services Assistance (Assisting in nursing work in acute care) and a First Aid Certificate.

Unit CodeUnit Name
CHCADV001 Facilitate the interests and rights of clients
CHCCOM002 Use communication to build relationships
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS002 Follow safe work practices for direct client care
Unit CodeUnit Name
CHCCCS017 Provide loss and grief support
CHCMHS001 Work with people with mental health issues
CHCYTH001 Engage respectfully with young people
CHCAOD001 Work in an alcohol and other drugs context
CHCCCS004 Assess co-existing needs
CHCCCS020 Respond effectively to behaviours of concern
CHCCDE019 Work within a community development framework
CHCCCS019 Recognise and respond to crisis situations
HLTWHS006 Manage personal stressors in the work environment
CHCCDE023 Develop and deliver community projects
CHCPRP003 Reflect on and improve own professional practice
CHCGRP002 Plan and conduct group activities
CHCSOH013 Work with people experiencing or at risk of homelessness
CHCCSM013 Facilitate and review case management
HLTAID011 Provide First Aid
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCCCS006 Facilitate individual service planning and delivery
Unit CodeUnit Name
CHCAGE001 Facilitate the empowerment of older people

Recognition of Prior Learning

Northern Beaches & Mosman College recognises that you may be able to demonstrate a particular competency based on prior learning, skills gained in the workforce, or skills otherwise gained.

Recognition of prior learning (RPL) can be granted if you can demonstrate competency in all the performance criteria in the elements of a particular unit of competency (from a training package) or all the learning outcomes in a particular module (from an accredited course).

 

If you think you may be eligible for RPL in a prospective course, please contact the College for an initial discussion as to your suitability at least 2 weeks before the course commences, or for late enrolments, you must advise the Training Coordinator on enrolment. Students then have 3 weeks to lodge a fully completed application with all supporting documentation.  Supporting and current evidence must be submitted with your application. It is the student’s responsibility to provide the evidence to support their claim for RPL. As RPL must be considered and assessed through one-on-one interaction between the applicant and assessor, the course fee remains the same (unless otherwise determined by a funding contract).

 

Applications received after this time will not be considered. Please be aware, if any of the training for units of competency for which you are applying for RPL are delivered while your application is still being considered, it is strongly recommended that you attend the related classes as we cannot guarantee that your application for RPL will be successful. As a guide the process will take between 2 and 4 weeks once your application has been submitted.

 

Steps in the RPL Assessment Process

If you decide you would like to investigate the possibility of RPL further:

 

Step 1 – Request a formal RPL Application Pack from NBMC

The pack will include an application form and details of the units of competency and competency skills required within the relevant qualification. The application must be fully completed with as much supporting documentation as possible before being returned to NBMC. Ensure that all the evidence that you provide is relevant to the units of competency for which you are applying for RPL. The more comprehensive the evidence is, the easier and faster the assessment process will be. You have 3 weeks on receiving the application to complete and return it to NBMC.

 

Step 2 – Conversation with Assessor

If required, the assessor will conduct a competency conversation with you. You will be required to answer questions related to the industry area to identify your current skills.

 

Step 3 – Practical demonstration of your skills

If required, the assessor will conduct a practical skills test at your workplace (if appropriate) or at another suitable venue. This, again, is an opportunity to demonstrate your level of competence. This assessment will be focussed on skills that are required in the qualification. Your assessor will identify the skills that he/she will want you to demonstrate.

 

Further steps

After the assessment, your assessor will give you information about the skills that have been recognised and whether you have gained any of units of competency applied for through RPL.

 

Credit Transfer

Northern Beaches & Mosman College recognises Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other Registered Training Organisations (RTO) where the Training Package guidelines allow it.

 

If you have a current qualification from another RTO that you wish to seek credit for (towards a course offered by NBMC) you can apply to the College for recognition of this achievement, including Credit Transfer where appropriate.  You will be required to give permission to NBMC to verify the authenticity of the qualifications provided by contacting the issuing Registered Training Organisation or by checking your Unique Student Identifier records.

 

You must make this application within one week of the commencement of the course.

 

Credit Transfer may only be awarded for whole units of competence that meet the packaging rules of the Qualification they are enrolled in. Where a mapping guide identified a partial credit, this will not be considered for credit transfer, and the applicant will be advised to seek RPL.

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information. Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia. Please contact the College on 9970 1000 if you require assistance.

  • A minimum of 40 hours of unpaid work placement is required (arranged by the student with assistance from NBMC). The days and hours of placement will need to be negotiated between the student and host organisation.
  • Work placement provides you with the opportunity to respond to situations and circumstances that cannot be replicated in a simulated environment.

Please note: If you do select the elective CHCCSM013 Facilitate and review case management there is 100 hrs of work placement required (for existing workers and employer approved) – your paid workplace hours may contribute to this requirement.

The Certificate IV in Community Services provides a pathway to a range of Diploma level qualifications in Community Services and a Bachelor Degree in Community Services or Social Science.

All NBMC Trainers/Assessors are current industry professionals with the required qualifications to deliver and assess this course. Trainers draw upon and share their own experiences in the industry to ensure that the training delivered to you is current and relevant. For information about individual trainers, please click on the trainer name in the class details below for the trainer’s bio

Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that may include real life work experience, when you choose to study at Northern Beaches & Mosman College. (NBMC)

With classes available across the Northern Beaches and Lower North Shore in Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

This training is subsidised by the NSW Government under the Smart & Skilled Training Program. To be eligible you must be

  • an Australian Citizen/Perm Resident/NZ citizen/humanitarian visa holder or a partner visa holder whose sponsor is a humanitarian visa holder, and
  • aged 15 years or older, and
  • live or work in New South Wales, and
  • no longer be at school or equivalent (excluding registered home schooled)

If you meet the above criteria, along with the Course Entry Requirements, you can apply to study this course at a subsidised price (includes course resources but students are responsible for the cost of obtaining a police check). Subsidised places are subject to availability and cannot be guaranteed.

The fee amount you pay and the government contribution depends upon your eligibility. The courses are subsidised for all eligible participants with a further concession rate available for those in receipt of some Commonwealth benefits. Fee free scholarships may also be available for the following:

  • An Aboriginal or Torres Strait Islander person
  • A person with a disability
  • A person who is the dependant of a person on a Disability Support pension
  • A refugee or asylum seeker on one of the specified visas listed in the Smart and Skilled Fee Administration Policy undertaking a qualification up to and including Certificate IV
  • A Fee Free Scholarship eligible student undertaking a qualification up to and including Certificate IV
    o In receipt of an eligible concession and aged between 15 to 30 years
    o A person aged between 15 to 30 years who is or was in Out of Home Care
    o A person who is experiencing or has experienced domestic and family violence or their dependant

Terms and conditions of enrolment (including withdrawals, refunds and deferrals) under Smart and Skilled at NBMC are contained in the Smart and Skilled Student Information booklet and NBMC Student Handbook both of which are available at Smart and Skilled.  Important information regarding all aspects of your enrolment at NBMC can also be found here.

For further information please contact the College on 9970 1000.

TitleFee
Exempt $0
Concession $240
If no prior post school qualification $1990
If a post school qualification has previously been completed $2320
Not eligible for Smart & Skilled $8500

Payment options for this course are as follows:

  • In full if the course cost is less than $1500
  • By two instalments – half on enrolment and half midway through the course
  • An interest-free payment plan paying $240* on enrolment, followed by fortnightly direct debit payments (an initial admin charge of $10 will be added for direct debit set up)
  • By Cash, Cheque, Visa or MasterCard

*Enrolment instalment is payable on acceptance into the course.

Note: If not eligible for Smart and Skilled, payment will be by instalments of no more than $1500.  Please contact the College for payment options.

 

Cert IV Community Services Tile

Enrol Now

Below are our available intakes to the  CHC42021 Certificate IV in Community Services. Select the intake you wish to enrol into and complete the Online Enrolment Form

Available Intakes

Name Course Start Date Course End Date Apply
2025 Term 3 - Tuesday 10am to 1pm - Brookvale Campus 29/07/2025 16/06/2026 Click here
2025 Term 3 - Tuesday 5.30pm to 8.30pm - Brookvale Campus 29/07/2025 16/06/2026 Click here

Funding Eligibility Calculator

Find out if you are eligible for Government Funding with our easy to using Funding Eligibility Calculator.

To apply, check your eligibility for Government funding first.

You are eligible for NSW Fee Free funding

Name Course Start Date Course End Date Cost
2025 Term 3 - Tuesday 10am to 1pm - Brookvale Campus 29/07/2025 16/06/2026 $0.00
2025 Term 3 - Tuesday 5.30pm to 8.30pm - Brookvale Campus 29/07/2025 16/06/2026 $0.00

You are not eligible for NSW Fee Free funding. Enrol below with Fee-for-Service rates

Name Course Start Date Course End Date Cost
2025 Term 3 - Tuesday 10am to 1pm - Brookvale Campus 29/07/2025 16/06/2026 $0.00
2025 Term 3 - Tuesday 5.30pm to 8.30pm - Brookvale Campus 29/07/2025 16/06/2026 $0.00

Need some help
deciding?

If you have any questions related to the CHC42021 Certificate IV in Community Services please enquire here.  Alternatively you can email one of our course-cordinators here