Terms & Conditions of Enrolment

1. The College reserves the right to cancel a course when there are insufficient enrolments. This usually occurs within three working days of the course start date and each enrolled student is contacted by text message (if mobile number has been provided) and/or email (if email address has been provided). You can assist by enrolling early and providing us with both mobile number and email address. If we cannot place the student in another course, we refund the full amount paid. This is the only instance where a refund is available.

2. The College cannot accept responsibility for changes in your personal circumstances. Please choose your course carefully, before enrolling, as refunds will not be given unless a course is full or has been cancelled by the College. Requests for refunds will only be considered up to five working days prior to the commencement date of the course. A $30 administration charge will be incurred for all withdrawals. All refunds will be processed within a 14 day period. All enrolments are confirmed by email or, if an email address has not been provided, by letter. If you have not heard from us within 72 hours of sending your enrolment, the onus is on you, the student, to contact us to ensure we have received your enrolment. Course transfer between terms is not available. (If enrolment is in a Smart & Skilled subsidised course – see website at www.nbmc.nsw.edu.au for fee and consumer protection information for these courses)

If you are unable to attend a course due to ill health, a refund or transfer will only be provided if a medical certificate is supplied.

3. The minimum age for anyone enrolling in courses is 15 years. Family members/friends/children/pets may not accompany students to classes. If a carer needs to accompany a student to a course, this must be organised with the College in advance.

4. A discount of 10% is granted (except for courses which specifically note “no concessions” or courses that are already discounted or funded) to people receiving full Australian pensions and benefits, including full time students and holders of the NSW Seniors Card (not National Seniors Association card). The discount must be claimed at the time of enrolment and cannot be claimed retrospectively.

5. Full qualification courses which cost in excess of $1500 are payable by instalments or a payment plan. Details of instalment amounts and due dates will be advised upon confirmation of enrolment. The same policy regarding refunds (as detailed in 2 above) applies to full qualification courses (unless the enrolment is in a Smart & Skilled subsidised course – see website at www.nbmc.nsw.edu.au for fee and consumer protection information for these courses).

6. Enrolment in a full qualification course will require a personal or telephone interview with a College representative to ensure the course is appropriate for your needs and to discuss any prerequisites to the course; RPL and/or credit transfer. The Student Handbook is available on the College website and contains important information regarding enrolment, participatio¬¬¬n and assessment in our accredited courses.

7. Northern Beaches & Mosman College undertakes to make a Recognition of prior Learning RPL and Credit Transfer process available to all participants prior to enrolment, for all nationally recognised training courses within the scope of registration of NBMC. Applications for RPL and Credit Transfer should be made at least 14 days prior to the course commencement date.

8. It is a federal government requirement that from 1 January 2015 all students undertaking nationally recognised training, delivered by a registered training organisation, will need to provide a Unique Student Identifier (USI). Information and assistance on obtaining a USI can be provided by the College or by visiting www.usi.gov.au. Please note, the College cannot issue Statements of Attainment or Certificates to students who have not provided a USI.

9. If you require learning, disability or language support, please advise the College upon enrolment as some support services are available.

10. Course fees cover training and administrative costs – some lifestyle courses may require additional expenditure for materials, equipment or ingredients payable directly to the trainer in class.

11. To protect fellow students, trainers and College staff, if you arrive at College obviously unwell, you may be asked to leave. COVID vaccinations may be a requirement for mandatory work placements in aged care, disability, childcare, health and other courses.

12. Student parking is not available on College premises. Street parking only, is available at the Brookvale and Mosman campuses.

13. Receipts are emailed to students at the time of payment processing or, if no email address has been provided, will be posted together with the confirmation of enrolment.

14. NBMC will provide details of accredited enrolments and outcomes to the National Centre for Vocational Education Research (NCVER) in order to assure quality. NCVER may contact students to survey the learning process and outcome. Please advise the College in writing if you do not wish your details to be released for this purpose. Please refer to NBMC Privacy Policy on the College website.

OUR COMMITMENT TO YOUR SATISFACTION

• Confirmations: All enrolments will be confirmed by email or, if no email address has been provided, by post.

*If a course is cancelled because of insufficient numbers and a refund is requested, the refund amount will be credited to the credit card used to pay for the course. If a credit card was not used or the account is no longer active, a refund cheque will be posted to the original payee.

• At the completion of your course, the College may issue you with a free Statement of Attendance, upon request, if you have attended 75% of the course. If the course is an accredited course and you satisfactorily complete the required competencies, a Statement of Attainment or Certificate will be issued.

Terms and Conditions of Enrolment v12 1 March 2023