Privacy Policy

Northern Beaches & Mosman College Privacy Policy

Northern Beaches & Mosman College (NBMC) adheres to the thirteen Australian Privacy Principles (APPs) issued by the Office of the Australian Information Commissioner (OAIC) oaic.gov.au/privacy under the Privacy Act 1988. This includes observing the Notifiable Date Breaches (NDB) scheme established under the Act where and when required.

NBMC respects the privacy of both its students and staff. Information provided by individuals is for the purpose of facilitating access to and participation in NBMC training courses and services. NBMC takes all steps to ensure that the personal details of its students and staff are not released to unauthorised persons or organisations and personal information received by the College is kept secure in appropriate filing systems before ultimate destruction of the records.

What kinds of personal information does NBMC collect and retain?

In general, the type of personal information that NBMC collects and retains includes (but is not limited to)

Personal information: names, addresses, contact details, age, gender, occupation, education and qualifications, cultural background, disability/special needs status.
Other information relating to courses and services purchased from NBMC or which have been enquired about, directly with NBMC or through an online presence, together with any additional information necessary to deliver those courses and services and to respond to enquiries, may be collected and retained.
Records of student results of accredited training programs
Information which assists us in conducting our business, providing and marketing our services and meeting our legal obligations, in line with our status as a Registered Training Organisation (RTO).

How does NBMC collect, store and manage personal information?

NBMC may collect personal information:

Through access and use of the College website and/or other online presence
During conversations via phone or in person
During the enquiry and enrolment process, either via phone, web, or in person

Information, once obtained, is entered into NBMC’s student management system. Any physical form containing personal information is destroyed at the end of the college term in which the student has participated, unless it is required to be retained under specific funding agreements or legal requirements.

For what purposes does NBMC collect, hold, use and disclose personal information?

NBMC collects and uses personal information:

To provide training and education courses and services, including the processing of applications received for Recognition of Prior Learning (RPL)
To provide Statements and Certificates for qualifications gained in an accredited course
To answer enquiries and provide information or advice about existing and new courses or services
To conduct business processing functions
To provide data and statistical information required by Government agencies through the Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS) or other third parties as and if required by government funding agreements.
To comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator or funding body, or in co-operation with any governmental or regulatory authority, court, or tribunal.
For marketing purposes, in the form of providing students and past students with the latest college brochure each term. Students who so request will be removed from any marketing lists.

Privacy and collection and supply of statistics The Australian and New South Wales Governments request from the College certain encoded student information for statistical research purposes to be supplied to the National Centre for Vocational Education Research (NCVER). With the exception of the NCVER, no personal details identifying individuals is requested or will be divulged. Privacy and College marketing The College will from time-to-time, send newsletters and/or emails to students and past students for the purpose of marketing. Students may at any time request that all such marketing cease. All requests will be promptly complied with. The College will from time-to-time contact students by other means such as post and telephone for College related marketing activities. Students who request so will be removed from any marketing lists. No personal information is ever or will ever be disclosed to overseas recipients. Secondary Marketing The College does not allow for the use of student information for any secondary marketing not related to the College.

What would be the consequences if the personal information as described above is not provided?

NBMC may not be able to provide information about courses and services; complete an enrolment; or provide the requested courses or services to individuals, either of the same standard or at all
NBMC will not be able to provide Statements and Certificates to students in accredited courses
Some government funds may not be available for specific courses and services

How can an individual access their personal information held by NBMC, and seek to correct that information?

NBMC will endeavour to ensure that the personal information it holds is accurate, complete and up-to-date. Students and employees have the right to gain access to their personal information, subject to the following exceptions:

in the case of personal information, other than health information, if providing access would pose a serious and imminent threat to the life or health of any other staff or students
if providing access would have an unreasonable impact upon the privacy of other staff or students
if the request for access is frivolous or vexatious
if providing access would reveal the intentions of the organisation in relation to negotiations with a staff member in such a way as to prejudice those negotiations
if providing access is likely to prejudice an investigation of possible unlawful activity
if denying access is required or authorised by or under law; and
if providing access would be likely to prejudice the outcome of an internal investigation

A request to update personal information held by NBMC can be made by contacting NBMC (contact details can be found at the end of this document). Any contact made to the college regarding personal information will require verification of the enquirer’s identity. NBMC will not charge for making corrections to personal information.

How can an individual complain if they feel that NBMC has breached any of the Australian Privacy Principles?

Complaints regarding privacy should first be directed to NBMC (details below), and if unanswered or lacking in resolution, directed to The Office of the Australian Information Commissioner (1300 363 992) or enquiries@oaic.gov.au