Course Outline

While working in the Community Sector you may be involved in a crisis intervention and this course will give you the basic skills you need to recognise, respond and then referring the individual to appropriate services, while maintaining boundaries and self-care. Learn while you gain a nationally accredited unit for which you will gain a credit transfer if you subsequently enrol in a full qualification course containing this unit, eg CHC42015 Certificate IV in Community Services or CHC51015 Diploma of Counselling.

What you need to know about this course

The course is delivered using a blended learning model which includes classroom sessions and weekly flexible directed self study hours.

• Students will need to allow some additional hours between sessions for directed self study and/or the completion of learning and assessment tasks.
• The course is delivered by our qualified and industry experienced trainer/assessor.
• One unit of competency is delivered during this course: CHCCCS019 – Recognise and respond to crisis situations.

Are there Assessments?

Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods which may include short answer questions, case studies and role play tasks.
You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.

Pathway to Further Training

This unit may be included in a range of qualifications from the Community Services Training Package. If enrolling in one of those qualifications in the future, you will receive credit transfer for the unit completed in this course.

Funding

This course is fully funded for many Australian citizens; permanent residents; New Zealand citizens and Humanitarian Visa Holders under the NSW Government’s Adult & Community Education funding. See ACE Community Service Obligation Funding page for details or contact Susan Wilkinson on 9970 1000 or email vet@nbmc.nsw.edu.au to check eligibility or for further information.

College Trainers

All NBMC Trainers/Assessors are current industry professionals with the required qualifications to deliver and assess this course. Trainers draw upon and share their own experiences in the industry to ensure that the training delivered to you is current and relevant. For information about individual trainers, please click on the trainer name in the class details below for the trainer’s bio.

Student Support

Please advise our Training Coordinator if you require additional support in your learning.

Why study at Northern Beaches & Mosman College?

Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that include real life work experience, when you choose to study at the three-campus Northern Beaches & Mosman College. (NBMC)

With classes available across the Northern Beaches and Lower North Shore in Narrabeen, Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

Unique Student Identifier (USI)

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia. Please contact the College on 9970 1000 if you require assistance.

Further Information

Contact Nadia Louw on 9970 1008 or email nadia@nbmc.nsw.edu.au for further information.

This training may be subsidised by the NSW Government.