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Business & Management

Nationally Accredited Business & Management courses available on Sydney’s Northern Beaches. Enrol online today.

Nationally Accredited Business & Management courses available at Northern Beaches Community College. Employers are always on the look out for fundamental business and management skills in prospective employees. From customer service and MYOB through to general office and computer skills, you can equip yourself with these skills with the range of nationally accredited courses on offer at Northern Beaches Community College. Formalise your current skills, set yourself up for a prospective career or learn how to become an effective team leader and apply online today!

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BSB41015 Certificate IV in Human Resources

Undertaking formal studies to obtain the nationally accredited Certificate IV in Human Resources is ideal for students who are looking for a career in HR. This qualification will prepare students for numerous support positions in human resource management, across large, medium or small businesses. In addition this qualification will provide diversity into a rewarding career in almost any industry. The student will develop industry specific skills relevant to staff recruitment,... [More]
Assessments are made against units of competency from the Certificate IV in Human Resources BSB41015.
  • Review human resource functions (BSBHRM404)
  • Support the recruitment, selection and induction of staff (BSBHRM405)
  • Lead team effectiveness (BSBLDR403)
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
  • Support employee and industrial relations procedures (BSBWRK411)
  • Lead effective workplace relationships (BSBLDR402)
  • Support performance management process (BSBHRM403)
  • Identify risk and apply risk management processes (BSBRSK401)
  • Implement customer service standards (BSBCUS403)
  • Develop teams and individuals (BSBLED401)
BSB41015 Certificate IV in Human Resources

<p>Undertaking formal studies to obtain the nationally accredited Certificate IV in Human Resources is ideal for students who are looking for a career in HR. This qualification will prepare students

...
Course cost from $1580 ($240 concession). Payment plan available. Click “apply” or call us on 9970 1000 to start your enrolment process or for further information.

If there isn't a class to suit you, please the waiting list.

ICT10115 Certificate I in Information Digital Media and Technology

The Certificate I in Information Digital Media and Technology ICT10115 is an entry level course providing core computer skills. It will introduce students to a range of Windows and other software skills including file management, MS Word, MS Excel, MS PowerPoint, MS Outlook, using digital devices, using the Internet and developing essential IT skills to use in the workplace or in further study. The skills included will support a wide range of industry occupations. This entry level... [More]
Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
  • Operate presentation packages (ICTICT106)
  • Operate spreadsheet applications (ICTICT105)
  • Operate a personal computer (ICTICT101)
  • Operate word-processing applications (ICTICT102)
  • Use, communicate and search securely on the internet (ICTICT103)
  • Use digital devices (ICTICT104)
ICT10115 Certificate I in Information Digital Media and Technology

<p>The Certificate I in Information Digital Media and Technology ICT10115 is an entry level course providing core computer skills. It will introduce students to a range of Windows and other software

...
Course cost $0 subject to eligibility (as above). No additional cost for course resources. Click “apply” or call us on 9970 1000 to start your enrolment process, check eligibility or for further information. This course will be held Mondays and Wednesdays.
ICT10115 Certificate I in Information Digital Media and Technology

<p>The Certificate I in Information Digital Media and Technology ICT10115 is an entry level course providing core computer skills. It will introduce students to a range of Windows and other software

...
Course cost $0 subject to eligibility (as above). No additional cost for course resources. Click “apply” or call us on 9970 1000 to start your enrolment process, check eligibility or for further information. This course will be held Mondays, Tuesdays and Wednesdays

If there isn't a class to suit you, please the waiting list.

BSB51918 Diploma of Leadership and Management

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
  • Manage operational plan (BSBMGT517)
  • Manage budgets and financial plans (BSBFIM501)
  • Support the recruitment, selection and induction of staff (BSBHRM405)
  • Lead and manage effective workplace relationships (BSBLDR502)
  • Lead and manage team effectiveness (BSBWOR502)
  • Undertake project work (BSBPMG522)
  • Develop and use emotional intelligence (BSBLDR511)
  • Manage workforce planning (BSBHRM513)
  • Manage quality customer service (BSBCUS501)
  • Manage people performance (BSBMGT502)
  • Manage personal work priorities and professional development (BSBWOR501)
  • Ensure a safe workplace for a work area (BSBWHS521)
BSB51918 Diploma of Leadership and Management

<p>This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals

...

If there isn't a class to suit you, please the waiting list.

Course Information Night

2020 Course Information Sessions Wednesday 20 November 2019 | 5.30pm to 6.30pm or 6.30pm to 7.30pm | Level 1, 14 William Street, Brookvale Do you want to upgrade your skills, are you retraining for a new career or looking at improving your employment prospects? Book in to one of our Information Sessions and find out how we can help you. Following a short presentation of course information you will have the opportunity to ask questions and/or chat face-to-face with our full... [More]
$0 Limited / $0
Course Information Night

<h3 id="a2020CourseInformationSessions">2020 Course Information Sessions</h3><h3 id="Wednesday20November2019530pmto630pmor630pmto730pmLevel114WilliamStreetBrookvale">Wednesday 20 November 2019 |

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$0 Limited / $0
Course Information Night

<h3 id="a2020CourseInformationSessions">2020 Course Information Sessions</h3><h3 id="Wednesday20November2019530pmto630pmor630pmto730pmLevel114WilliamStreetBrookvale">Wednesday 20 November 2019 |

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If there isn't a class to suit you, please the waiting list.

BSB30115 Certificate III in Business

This qualification reflects the role of individuals who apply a broad range of skills in a varied work context using some discretion, judgment and relevant theoretical knowledge. Develop skills in customer service, team work, working in Windows, creating Word documents, Excel spreadsheets and PowerPoint presentations, as well as basic MYOB and bookkeeping. Please note: MYOB AccountRight 2017.2 is used in this course. MYOB have not updated their software for Mac, so this course is... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.

This course has no current classes. Please the waiting list.

BSB42015 Certificate IV in Leadership and Management

Do you have what it takes to be a manager? Undertaking studies of The Certificate IV in Leadership and Management qualification will prepare students for team management roles and through our classroom learning students will learn how to provide leadership to others, establish effective business networks and relationships and take responsibility for the effective functioning and performance of the team and its work outcomes. This qualification reflects the role of individuals... [More]
Assessments are made against units of competency from the Certificate IV in Leadership and Management BSB42015.
  • Implement customer service standards (BSBCUS403)
  • Implement operational plan (BSBMGT402)
  • Make a presentation (BSBCMM401)
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
  • Communicate effectively as a workplace leader (BSBLDR401)
  • Develop teams and individuals (BSBLED401)
  • Lead effective workplace relationships (BSBLDR402)
  • Show leadership in the workplace (BSBMGT401)
  • Lead team effectiveness (BSBLDR403)
  • Implement continuous improvement (BSBMGT403)
  • Identify risk and apply risk management processes (BSBRSK401)
  • Report on financial activity (BSBFIA412)

This course has no current classes. Please the waiting list.

BSB42618 Certificate IV in New Small Business

This qualification is suitable for those establishing a small business who use well developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others. Potential Career Outcomes Small Business Manager How will I Learn? The qualification provides training to teach you how to establish legal and risk... [More]
Assessments are made against units of competency from the Certificate IV in New Small Business BSB42618.
  • Market the small business (BSBSMB403)
  • Set up and operate a computerised accounting system (FNSACC416)
  • Create a digital technology plan for small business (BSBSMB423)
  • Evaluate and develop small business operations (BSBSMB420)
  • Manage small business finances (BSBSMB421)
  • Establish legal and risk management requirements of small business (BSBSMB401)
  • Undertake small business planning (BSBSMB404)
  • Manage a small team (BSBSMB407)
  • Address customer needs (BSBCUS402)
  • Develop work priorities (BSBWOR404)

This course has no current classes. Please the waiting list.

Customer Service Skills

Improve your confidence in customer service and receive nationally accredited recognition whilst doing so. Gain the skills and knowledge you need to respond professionally to customer and client needs. Learn the importance of proficient communication and manage the effectiveness of your service to customers. This course will teach you the skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply... [More]
Assessments are made against units of competency.
  • Deliver and monitor a service to customers (BSBCUS301)
  • Process customer complaints (BSBCMM301)

This course has no current classes. Please the waiting list.

Contact us

Narrabeen Annex: 1525 Pittwater Road,
North Narrabeen NSW 2101
Office Hours: 8.30am to 4.30pm, Mon to Fri

Brookvale Campus: Level 1, 14 William St, Brookvale NSW 2100
Office Hours: 8.30am to 4.30pm, Mon to Thur

Post: NBCC Reply Paid 1966, Dee Why NSW 2099

Phone: 02 9970 1000

Registered Training Organisation Code 90113