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Manage a Small Team BSBSMB407

This course covers the skills and knowledge required to plan for the management of and to manage staff. It involves industrial relations, staff selection, staff records, induction, training, team development and career planning to enhance business operations through retaining a competent, committed and motivated team in the workplace.

What you’ll learn:

• Develop a staffing plan;
• Recruit, induct, train and retain the team;
• Comply with industrial relations obligations;
• Maintain staff records;
• Manage staff
• Review team performance.

This course is ideal for

• those who operate a small business and take responsibility for employing and managing staff.

Please note additional self study time is required between face to face training sessions.

This is an accredited short course delivering the skills and knowledge outlined in the unit of competency (BSBSMB407 Manage a Small Team) from Certificate IV in New Small Business BSB42615. For those successfully completing the assessment, you will gain credit transfer for this unit if studying the full qualification.

Unique Student Identifier (USI)

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence used (eg passport or driver’s licence) when creating your USI eg no abbreviations or nicknames should be used.

Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia.


This course may be FULLY FUNDED under the NSW Government’s Tech Savvy for Small Business Program in 2018. See relevant funding page for eligibility criteria or contact Susan Wilkinson on 9970 1000 or email to check eligibility or for further information.

Assessments are made against units of competency.

This course has no current classes. Please the waiting list.

Additional information

Contact us

Narrabeen Annex: 1525 Pittwater Road,
North Narrabeen NSW 2101
Office Hours: 8.30am to 4.30pm, Mon to Fri

Brookvale Campus: Level 1, 14 William St, Brookvale NSW 2100
Office Hours: 8.30am to 4.30pm, Mon to Thur

Post: NBCC Reply Paid 1966, Dee Why NSW 2099

Phone: 02 9970 1000

Registered Training Organisation Code 90113