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BSB51918 Diploma of Leadership and Management

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others.

They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Potential Career Outcomes

  • Business Manager
  • Team Leader
  • Department Manager
  • Operations/Facilities Manager
  • Store Manager
  • Retail Manager
  • Branch Manager
  • Production Manager

How will I Learn?

This qualification provides skills and knowledge required to perform effectively as a manager, team leader or supervisor managing a workplace. It will develop skill base and knowledge and awareness of management practice.
Competency based assessment will be conducted through theory tasks, projects and practical demonstration.

The training will be delivered in the College’s fully equipped training rooms by our qualified and industry experienced trainer/assessor.


Prospective students must have a competent level of language and literacy to partake in this course.

Are there Assessments?

You will be required to complete self study and assessment work in your own time. There is usually a short answer question and small project associated with each unit of competency. Some units of competency require training and assessment of practical skills.

Further Information

Contact Natalie Thornberry on 9970 1001 or email for further information.

Pathway to Further Training

The Diploma of Leadership and Management provides a pathway to the Advanced Diploma of Management

National Recognition

Recognition of Prior Learning (RPL) - is a means of measuring skills acquired through work or life experiences or through qualifications obtained from formal studies or training. Any student who believes they may be eligible for RPL must apply for this at least two weeks prior to the course commencing. If you apply after the course commences it may not be accepted.

Unique Student Identifier (USI)

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence used (eg passport or driver’s licence) when creating your USI eg no abbreviations or nicknames should be used.

Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia.


This qualification can be completed through a traineeship pathway. Please contact Natalie Thornberry at or call 9970 1001.


This training is subsidised by the NSW Government under the Smart & Skilled Program. To be eligible you must be

  • an Australian Citizen/Perm Resident/NZ citizen/humanitarian visa holder
  • aged 15 years or older, and
  • live or work in New South Wales, and
  • no longer be at school or equivalent

See Smart & Skilled Funding page for further details.

If you meet the above eligibility criteria for the Smart & Skilled Program, the course cost is as follows:

No prior qualification: $2530
Prior qualification: $2850

Course cost includes course resources.

Payment options

Pay by two instalments (half on enrolment and half midway through the course) or $240 on enrolment followed by fortnightly direct debit payments.
By Cash, Cheque, Visa or MasterCard

Not Eligible for Subsidised Training: $6500 – contact the College for payment options

Course fees can be paid by two instalments or an interest free direct debit payment plan. Please contact the College for details on 9970 1000.

Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
  • Manage budgets and financial plans (BSBFIM501)
  • Lead and manage team effectiveness (BSBWOR502)
  • Ensure a safe workplace (BSBWHS501)
  • Manage personal work priorities and professional development (BSBWOR501)
  • Lead and manage effective workplace relationships (BSBLDR502)
  • Manage quality customer service (BSBCUS501)
  • Manage people performance (BSBMGT502)
  • Manage operational plan (BSBMGT517)
  • Undertake project work (BSBPMG522)
  • Support the recruitment, selection and induction of staff (BSBHRM405)
  • Manage workforce planning (BSBHRM513)
  • Develop and use emotional intelligence (BSBLDR511)
BSB51918 Diploma of Leadership and Management

<p>This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals


If there isn't a class to suit you, please the waiting list.

Course testimonials:

  • Out of all the courses I have taken, this course is truly meant to do exactly what it is designed to do. I set out to learn more about management and learned more about myself as a leader. I truly feel that I have grown and developed into the person I know I want to be.

Additional information

Contact us

Narrabeen Annex: 1525 Pittwater Road,
North Narrabeen NSW 2101
Office Hours: 8.30am to 4.30pm, Mon to Fri

Brookvale Campus: Level 1, 14 William St, Brookvale NSW 2100
Office Hours: 8.30am to 4.30pm, Mon to Thur

Post: NBCC Reply Paid 1966, Dee Why NSW 2099

Phone: 02 9970 1000

Registered Training Organisation Code 90113