Introduction to Home and Community Care - Northern Beaches Community College

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Introduction to Home and Community Care

Have you ever thought about working in aged/disability or home care? This short course will provide an introduction to the CHC33015 Certificate III in Individual Support.

View full course details here.

Units to be studied:

  • HLTWHS002 Follow safe work practices for direct client care
  • CHCCOM005 Communicate and work in health or community services
  • CHCCCS025 Support relationships with carers and families

How will I Learn?

The course comprises two classroom based sessions per week and additional self study hours.

Students can choose between either:

  • A face-to-face classroom environment, or
  • Attending via a virtual classroom setting using Zoom.


Zoom is easy to use video conferencing software with a simple set up. You will be able to see your trainer and classmates and interact as though you were in the same room, all from the comfort of your own home!

This is what you need to join a Zoom classroom:

  • Understanding the basics of using Zoom – see our free Zoom tutorial by clicking here.
  • Access to a computer, iPad/tablet or smartphone; and
  • A webcam* so that you can be seen by the trainer; and
  • A microphone* so that you can participate in the class and be heard by the trainer; and
  • A good Internet connection.

*If you have a laptop computer a webcam and microphone is usually built into the top of the screen frame. Smartphones and iPad/tablets also contain cameras and microphones.

Once you have watched our free tutorial and experimented with Zoom, if you still have questions, we are offering free Q & A Zoom sessions with one of our experienced trainers. See our Zoom page for available dates by clicking here.

Course entry requirements

There are no formal educational requirements for entry into this course. Recognition for units may be granted based on previous learning, studies, work and/or life experiences

Are there Assessments?

Competency based assessment will be conducted through theory tasks, projects and practical demonstration. You will be required to complete self study and assessment work in your own time. There is usually a short answer question and small project associated with each unit of competency. Some units of competency require training and assessment of practical skills.

Pathway to Further Training

This course is designed as an introduction to CHC33015 Certificate III in Individual Support, which may provide a pathway to Certificate IV in Ageing Support, the Diploma of Leisure & Health or Diploma of Nursing.

On successful completion of this short course, if you choose to enrol in CHC33015 Certificate III in Individual Support, you will receive credit for the three units completed. This may also reduce the cost of the full qualification enrolment.

National Recognition

Recognition of Prior Learning (RPL) - is a means of measuring skills acquired through work or life experiences or through qualifications obtained from formal studies or training. Any student who believes they may be eligible for RPL must apply for this at least two weeks prior to the course commencing.

Unique Student Identifier (USI)

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence used (eg passport or driver’s licence) when creating your USI eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia.

Please contact the College on 9970 1000 if you require assistance.


This course is fully funded for many Australian citizens; permanent residents; New Zealand citizens and Humanitarian Visa Holders under the NSW Government’s Adult & Community Education funding. See ACE Community Service Obligation Funding page for details or contact Susan Wilkinson on 9970 1000 or email to check eligibility or for further information.

Course cost

If you meet the eligibility criteria for ACE Funding the course cost is $0. Please email or phone 9970 1008 to apply for a funded position.

If not eligible for a funded place, the course cost is $320 and enrolment can be made online. Please see below.

Course cost includes course resources.

Payment options:

By Cash, Cheque, Visa or MasterCard

For further information:

Contact Nadia Louw on 9970 1008 or email

Assessments are made against units of competency from the Certificate III in Individual Support CHC33015.
  • Communicate and work in health or community services (CHCCOM005)
  • Follow safe work practices for direct client care (HLTWHS002)
  • Recognise healthy body systems (HLTAAP001)

This course has no current classes. Please the waiting list.