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Introduction to Working in the Community Services Sector - Funded

Course Outline

In the workplace it is important for you to be able to communicate effectively with others in order for you to carry out your work, for organisational processes and procedures to function; to foster a safe and comfortable environment, and to improve or maintain good relations with each other. Working legally and ethically go hand in hand to provide the best care possible to every client. ... Ethics means we show respect for every person. We do not judge, we accept people as they are, and support their rights, their dignity and their choices. This is the basis of person centred care.

These two units of competency provide some of the core skills required to work in the health or community services sectors. One or both are included in the following qualifications offered by Northern Beaches & Mosman College:

CHC33015 Certificate III in Individual Support (Ageing, Home & Community)
CHC33015 Certificate III in Individual Support (Disability)
HLT33015 Certificate III in Allied Health Assistance
HLT33115 Certificate III in Health Services Assistance (Assisting in nursing work in acute care)
CHC42015 Certificate IV in Community Services

If you successfully complete these units and decide to enrol in one of the above qualifications, credit transfer would be given for one or both units as applicable.

Completion of this course is the perfect way to decide if you wish to continue your studies, to gain the appropriate qualification to start a career in the health or community services sector.

What you need to know about this course

  • The course is delivered using a blended learning model which includes classroom sessions via Zoom and weekly flexible directed self study hours.
  • Students will need to allow some additional hours between sessions for directed self study and/or the completion of learning and assessment tasks.
  • The course is delivered by our qualified and industry experienced trainer/assessor.
  • Two units of competency are delivered during this course.

Are there Assessments?

  • Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods which may include short answer questions, case studies and theory tasks.
  • You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.

Pathway to Further Training

These units may be included in a range of qualifications from the Community Services Training Package. If enrolling in one of those qualifications in the future, you will receive credit transfer for the units completed in this course.

Funding

If you have been impacted by the COVID-19 lockdown OR meet other eligibility criteria, this course may be fully funded under the NSW Government’s Adult & Community Education funding. See ACE Community Service Obligation Funding page for details or contact Susan Wilkinson on 9970 1000 or email vet@nbmc.nsw.edu.au to check eligibility or for further information.

Virtual Classroom using Zoom

Zoom is easy to use video conferencing software with a simple set up. You will be able to see your trainer and classmates and interact as though you were in the same room, all from the comfort of your own home!

This is what you need to join a Zoom classroom:

  • Understanding the basics of using Zoom – see our free Zoom tutorial by clicking here.
  • Access to a computer or iPad/tablet; and
  • A webcam* so that you can be seen by the trainer; and
  • A microphone* so that you can participate in the class and be heard by the trainer; and
  • A good Internet connection.

*If you have a laptop computer a webcam and microphone is usually built into the top of the screen frame. iPad/tablets also contain cameras and microphones.

Once you have watched our free tutorial and experimented with Zoom, if you still have questions, please contact the College on 9970 1000 and one of our experienced team will assist you.

College Trainers

All NBMC Trainers/Assessors are current industry professionals with the required qualifications to deliver and assess this course. Trainers draw upon and share their own experiences in the industry to ensure that the training delivered to you is current and relevant. For information about individual trainers, please click on the trainer name in the class details below for the trainer’s bio.

Student Support

Please advise our Training Coordinator if you require additional support in your learning.

Why study at Northern Beaches & Mosman College?

Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that include real life work experience, when you choose to study at the three-campus Northern Beaches & Mosman College. (NBMC)

With classes available across the Northern Beaches and Lower North Shore in Narrabeen, Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

Unique Student Identifier (USI)

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia. Please contact the College on 9970 1000 if you require assistance.

To Enrol or for Further Information

Start your enrolment by clicking on “Apply Now” below – our Training Coordinator will contact you to confirm eligiblity and process your application. Contact Susan Wilkinson on 9970 1000 or email vet@nbmc.nsw.edu.au to:vet@nbmc.nsw.edu.au for further information. Limited places available.

This training is subsidised by the NSW Government.

Assessments are made against units of competency.
  • Communicate and work in health or community services (CHCCOM005)
  • Work legally and ethically (CHCLEG001)
Introduction to Working in the Community Services Sector - Funded

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If there isn't a class to suit you, please the waiting list.

Contact us

Narrabeen Annex: 1525 Pittwater Road,
North Narrabeen NSW 2101
Office Hours: 8.30am to 4.30pm, Mon to Fri

Brookvale Campus: Level 1, 14 William St, Brookvale NSW 2100
Office Hours: 8.30am to 4.30pm, Mon to Thur

Post: NBCC Reply Paid 1966, Dee Why NSW 2099

Phone: 02 9970 1000

Registered Training Organisation Code 90113