This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Learn new skills including

• Lead and manage effective workplace relationships
• Develop and use emotional intelligence
• Manage operational plans
• Lead and manage team effectiveness

Employment opportunities with this qualification include:

• Business Manager
• Team Leader
• Department Manager
• Operations/Facilities Manager
• Store Manager
• Retail Manager
• Branch Manager
• Production Manager

Course outcomes include

• Completion of a nationally recognised industry qualification

Available as a Traineeship

This qualification can be completed through a traineeship pathway. Please contact Natalie Thornberry at natalie@nbmc.nsw.edu.au or call 9970 1053 for further information. New entrant traineeship: $0.

Course entry requirements

• Telephone or personal meeting with our Training Coordinator who will provide course information and answer your questions to ensure this is the right course for you before you enrol.
• Unique Student Identifer (see information below).
• Successful completion of an NBMC English language, literacy and numeracy quiz to determine that you have appropriate skills to successfully complete the course.
• Basic computer skills. If you require basic computer training, please ask us about our Essential Computer Skills course.

What you need to know about this course

• The College offers part time evening courses. See below for class options.
• Attendance can be in person at a College Campus or online by Virtual Classroom using Zoom (see below for online learning requirements).
• The course is delivered using a blended learning model which includes timetabled classroom/virtual classroom attendance and weekly flexible directed self study hours.
• Students will need to allow regular weekly hours (approx 10) throughout the course for directed self study for the completion of learning and assessment tasks.
• There are no classes during school holidays.
• If attending via virtual classroom, there will be some training sessions when you will need to attend the campus.
• The course is delivered in the College’s fully equipped training room by our qualified and industry experienced trainer/assessor.
• 12 units of competency must be successfully completed to achieve this qualification. These are listed in the pop up list located above the class options below.
• A timetable will be provided on course commencement detailing dates, times and content of training sessions.
• On Campus study during COVID-19 – please click here to learn about the additional safety measures being taken at College Campuses to help protect everyone on site.
• The resources for this course will be delivered via our NBMC learning management system, CANVAS. Training to use CANVAS will be provided at the beginning of the course. Once access to the course resources is provided, students can either print them and bring them along to class, or access them electronically via their personal laptop. Students enrolling must have access to the following:

            - A laptop / computer
            - The internet
            - A scanner, or a scanner app downloaded on their smart phone

Are there Assessments?

• Competency based assessment of each unit of competency in the course will be conducted through a mix of assessment methods including case studies, theory tasks, projects and practical demonstration.
• You will receive clear assessment instructions and an opportunity will be provided for resubmission of assessments if required.

Pathway to Further Training

The Diploma of Leadership and Management can provide a pathway to the Advanced Diploma of Management.

Eligibility for “NSW Fee Free” Training

The NSW and Australian Governments have signed an agreement to deliver more fee free vocational education places in NSW in 2023 for priority qualifications. NSW Fee Free funding is available until 31 December 2023.

To be eligible you must be:

• an Australian Citizen/Perm Resident/NZ citizen/humanitarian visa holder
• aged 15 years or older, and
• live or work in New South Wales, and
• no longer be at school or equivalent (excluding home schooled)

If you meet the above criteria, along with the Course Entry Requirements, you can study this course fee free (includes course resources).

Course cost

If you do not meet the above eligibility criteria the cost for this course is: $7500 – please contact the College for payment options.

College Trainers

All NBMC Trainers/Assessors are current industry professionals with the required qualifications to deliver and assess this course. Trainers draw upon and share their own experiences in the industry to ensure that the training delivered to you is current and relevant. For information about individual trainers, please click on the trainer name in the class details below for the trainer’s bio.

Student Support

Please advise our Training Coordinator at your initial telephone or personal meeting if you require additional support in your learning. This will allow a support plan to be devised before you commence your course.

Why study at Northern Beaches & Mosman College?

Enjoy smaller class sizes, a personalised relationship with your trainer, face-to face teaching sessions and qualifications that include real life work experience, when you choose to study at the three-campus Northern Beaches & Mosman College (NBMC).

With campuses available across the Northern Beaches and Lower North Shore in Narrabeen, Brookvale and Mosman, the College offers increasing numbers of accredited and vocational qualifications. Students include those looking to upskill, to change career direction and school leavers keen to step onto a career pathway. Courses on offer can lead directly to employment and/or go towards future learning opportunities.

Virtual Classroom using Zoom

Zoom is easy to use video conferencing software with a simple set up. You will be able to see your trainer and classmates and interact as though you were in the same room, all from the comfort of your own home!

This is what you need to join a Zoom classroom:

• Understanding the basics of using Zoom – see our free Zoom tutorial by clicking here.
• Access to a computer, iPad/tablet or smartphone; and
• A webcam* so that you can be seen by the trainer; and
• A microphone* so that you can participate in the class and be heard by the trainer; and
• A good Internet connection.

*If you have a laptop computer a webcam and microphone is usually built into the top of the screen frame. Smartphones and iPad/tablets also contain cameras and microphones.

Once you have watched our free tutorial and experimented with Zoom, if you still have questions, we are offering free Q & A Zoom sessions with one of our experienced trainers. See our Zoom page for available dates by clicking here.

National Recognition

Recognition of Prior Learning (RPL) - is a process of acknowledging previously completed qualifications, skills, knowledge or experience relevant to your course. This may reduce the amount of learning required, reduce your course fees and allow you to achieve your qualification faster. Any student who believes they may be eligible for RPL should discuss this with our Training Coordinator on enrolment.

Unique Student Identifier (USI)

From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI go to the Unique Student Identifier (USI) Website for additional information.

Please ensure when completing your enrolment information, that the details relating to your name are identical to those on the identification evidence (eg passport or driver’s licence) used when creating your USI, eg no abbreviations or nicknames should be used. Once created, it is important that you keep a record of your USI and access to your accredited training records in a safe place. You will need this information for any future enrolments into accredited training in Australia. Please contact the College on 9970 1000 if you require assistance.

To Enrol or for Further Information

• Commence the enrolment process by completing the application below.
• Contact Natalie Thornberry on 9970 1053 or email natalie@nbmc.nsw.edu.au for further information.

Training in priority qualifications is fee-free and fully funded by the NSW and Commonwealth Governments.